Help & Feedback
Android 11 related issues
- Why is PLAYit different from other systems on Android 11 and above?
- How to change the download path on Android 11 phones?
- Can't find the Whatsapp status save option on Android 11 phones?
- Why sometimes there is no MP3 conversion and cut function etc?
- Why is PLAYit missing files or automatically deleting files?
Video
- PLAYit still asks me to install PLAYit in watching a video.
- Why the video skips by itself?
- Why the video cannot forward/backward?
- Buffering in online videos
- Buffering in offline videos
- How do I background play a video?
- How do I turn off auto-rotation?
- How do I customize the font and color of my subtitle?
- How do I change the audio tracks?
- How do I cut and share a video clip?
- How do I turn off the subtitle?
- Not find target translated language in AI subtitle translation
- Wrong translation in AI subtitle translation
- Not download translated subtitles
- Not download subtitles, showing "network error"
- Fail to play next video continuously
- Why I cannot change online Youtube videos' settings?
- How do I return full screen in the popup video?
Audio
Download issue
Browser issue
VIP
Others
- What to do if I forgot the password of private folder?
- Is PLAYit available in PC?
- I dislike the dirty ads showing in PLAYit.
- How do I share files with others?
- How can I remove my watching history?
- Why my videos cannot be played in other players?
- I have downloaded PLAYit but PDisk still directs me to Google Play.
- Why I cannot change the theme?
- Why my coins disappear after I clear cache?
- Why my video doesn't have sound in casting?
- Is PLAYit available in iOS market?
- Is PLAYit available in Android TV?
- Why can’t I use a custom theme?
- What should I do if I accidentally deleted a file by mistake?
- Why my files disappear after moving in/out of private folder?
Bug report
New feature Request
Subscription/VIP issue
Ads complaint
Suggestions
Say thanks
Others